Mary W. Zavala, LCSW, MPP, MA

Mary W. Zavala, LCSW, MPP, MA, works as a health care consultant with organizations seeking to improve client care delivery and outcomes.  She has extensive experience in person-centered and team-based care through her direct social work practice in oncology and solid organ transplantation. Mary’s experience also includes CalAIM and Medi-Cal managed care through her role as Director of the Health Homes Program and Director of ECM for L.A. Care Health Plan. She also served as the Director of State Programs for San Francisco Health Plan, where she was responsible for ECM and Community Supports. Mary’s peer-reviewed research highlights the positive effects that care management and coordination can have on health outcomes, such as quality of life, health literacy, and sense of support in vulnerable populations.